Privacy Policy

hypercon solutions GmbH (we, us, our) is committed to protecting the privacy of visitors to our website. This Privacy Policy explains what personal data we collect, why we collect it, how we use it, and the rights you have regarding your data under the EU General Data Protection Regulation (GDPR) and applicable German data protection law.

This policy applies to www.hypercon-solutions.com and all pages hosted under it, including our contact forms, landing pages, and any resources (e.g. webinar or event registration pages) offered through this site.

The controller responsible for data processing on this website is:

If you have questions about this policy or how your data is handled, or if you wish to make a complaint, please contact us at the email address above.

We have appointed an external data protection officer:

You can also contact our data protection officer directly and confidentially with questions or complaints.

Data you provide directly, when you:

• Submit our contact form: first and last name, company name, email address, and your message (mandatory); job title, country/region, and phone number (optional).
• Register for a webinar, event, or download a resource via a landing page: name, email, company, job title, and any other fields included on that specific form.
• Subscribe to our newsletter: company name and email address (mandatory); first and last name, job title, and country/region (optional). We ask for your company because our newsletter is aimed at business customers. You can also sign up by ticking the optional box on our contact form.

Mandatory fields are marked with an asterisk (*). We need them to handle your inquiry or send you the newsletter; without them we cannot do so. All other information is voluntary and is used only where it helps us handle your request or send you relevant content.

Data collected automatically, when you browse the site:

• Technical data: IP address, browser type and version, device type, operating system, referring URL.
• Usage data: pages visited, time spent on pages, links clicked, and the campaign or source that brought you to the site (e.g. a link in a LinkedIn post or newsletter).
• Download data: when you download a file, e.g. a brochure from a landing page, the requested file and the access status (e.g. file transferred, file not found).
• Cookie identifiers, as described in Section 6.

We do not collect special categories of personal data (e.g. health, religion, political opinions) through this site, and forms should not be used to submit such data.

We use HubSpot's cookie banner to ask for your consent. Necessary cookies are always active because the website cannot work without them. All other categories are only set after you consent, and you can change your choice at any time.

Cookies we use.

Cookies set by YouTube, Google Maps, and LinkedIn are controlled by those providers. Their names and durations are listed in the providers' privacy policies (see Section 8).

External content without consent. If you do not allow Functionality, videos, the map, and LinkedIn posts are replaced by a placeholder, and nothing is loaded from the provider. Only when you click the play or load button on an item is that single item loaded; the click counts as your consent for that item. YouTube videos are embedded in YouTube's privacy-enhanced mode (youtube-nocookie.com).

Fonts. All fonts are hosted together with this website. Your browser does not connect to Google Fonts or any other font service.

You can change or withdraw your consent at any time via the Cookie settings link in the website footer. You can also delete cookies at any time in your browser settings.

HubSpot's consent tool stores your choice in a cookie (__hs_cookie_cat_pref) so that the website respects it on later visits. As long as you have not consented to Analytics, no HubSpot analytics cookies are set. As long as you have not consented to Functionality or clicked a placeholder, no content is loaded from YouTube, Google Maps, or LinkedIn.

We use the following service providers. Some process data on our behalf; others act as independent controllers for their own purposes.

• HubSpot (HubSpot Ireland Limited, Dublin, Ireland; parent company HubSpot, Inc., USA): website hosting, forms, CRM, email, and cookie consent tool. HubSpot processes data on our behalf under a data processing agreement. Our website data is hosted in HubSpot's EU data centre. Privacy policy: legal.hubspot.com/privacy-policy; sub-processors: legal.hubspot.com/sub-processors-page.
• YouTube (Google Ireland Limited, Dublin, Ireland): embedded videos. Loaded only with your consent (Functionality) or after you click play. YouTube then receives your IP address, browser and device data, and the page you are on, and may set cookies. Google acts as an independent controller and may transfer data to the USA. Privacy policy: policies.google.com/privacy.
• Google Maps (Google Ireland Limited, Dublin, Ireland): the map on our contact page. Loaded only with your consent (Functionality) or after you click "Load map"; otherwise the same as YouTube.
• LinkedIn (LinkedIn Ireland Unlimited Company, Dublin, Ireland): embedded LinkedIn posts. Loaded only with your consent (Functionality) or after you click to load the post. LinkedIn acts as an independent controller. Privacy policy: linkedin.com/legal/privacy-policy.

Where data is transferred to countries outside the EU/EEA, such as the USA, this is based on the EU-U.S. Data Privacy Framework where the recipient is certified, and otherwise on the EU Standard Contractual Clauses or, in exceptional cases, on a derogation under Art. 49 GDPR (e.g. where the transfer is necessary to perform a contract with you).

We do not use Google Fonts, Vimeo, advertising pixels, or live chat.

• Inquiries and registrations that do not lead to a business relationship are deleted 24 months after our last contact with you.
• If a business relationship develops, we keep your data for as long as the relationship lasts. Business correspondence is then kept for the periods required by German commercial and tax law (generally 6 years, accounting records up to 10 years, § 257 HGB, § 147 AO) and deleted afterwards.
• Newsletter: we keep your data until you unsubscribe. After that, we keep only a record of your consent and your unsubscription, as proof and so that we respect your choice.
• Server logs, including IP addresses, are processed by HubSpot as our hosting provider for security purposes and deleted in line with HubSpot's data processing agreement (legal.hubspot.com/dpa). If there are indications of an attack or misuse, they may be kept longer until the matter has been resolved.
• Your cookie choice is stored in the consent cookie for 6 months, unless you delete it earlier. Analytics cookies expire after 30 minutes to 6 months (see the list in Section 6). You can delete all cookies at any time in your browser settings.
• You can ask us to delete your data earlier at any time (see "Your Rights").

Under the GDPR, you have the right to:

• Access the personal data we hold about you (Art. 15)
• Rectify inaccurate or incomplete data (Art. 16)
• Erase your data (right to be forgotten) (Art. 17)
• Restrict processing under certain conditions (Art. 18)
• Data portability: receive your data in a structured, commonly used, machine-readable format (Art. 20)
• Object to processing based on legitimate interest or for direct marketing purposes, at any time (Art. 21)
• Withdraw consent at any time, without affecting the lawfulness of processing before withdrawal (Art. 7(3)), including withdrawing cookie consent via the Cookie Settings link
• Lodge a complaint with a supervisory authority. As we are based in Baden-Württemberg, the relevant authority is: Der Landesbeauftragte für Datenschutz und Informationsfreiheit Baden-Württemberg, Heilbronner Str. 35, 70191 Stuttgart, Germany.

To exercise any of these rights, contact us at privacy@hypercon-solutions.com.

We use appropriate technical and organizational measures (including those provided by HubSpot's infrastructure) to protect your personal data against unauthorized access, loss, or misuse.

Our website and services are directed at business professionals and are not intended for individuals under the age of 16.

We may update this Privacy Policy from time to time, for example when we introduce new tracking tools such as advertising pixels. The date in the fact row above reflects the last update.